Privacy Policy – Adoptrees

1. Information We Collect

We collect information in the following categories:

A. Personal Information

• Full name
• Email address
• Phone number
• Billing information
• Gift recipient details (if applicable)

B. Transaction Data

• Payment method
• Transaction history
• Invoice & GST details (where required)

C. Tree-Related Data

• Adopted tree ID
• Plantation site
• Geo-location
• Photographs
• Update logs

D. Technical Data

• Device information
• Browser
• IP address
• Cookies
• Usage patterns

2. Why We Collect Data

We use your data for:

• Processing Orders: tree adoption, plantation allocation, certificate generation.
• Communication: updates, alerts, support, newsletters.
• Platform Improvement: enhancing service quality, resolving bugs.
• Legal Compliance: ensuring KYC, taxation, and audit regulations.
• Analytics: measuring campaign success, understanding user behaviour.

3. How We Store & Protect Data

We implement:

• SSL encryption
• Firewalls
• Role-based data access
• Encrypted backups
• Secure server environments

We do not store or directly access card numbers or banking login details.

4. Sharing of Data

We only share data with trusted parties necessary for fulfilling your order:

• Plantation partners
• Payment processors
• Certificate generation systems
• IT infrastructure providers

We never sell or rent personal information.

5. Cookies & Tracking

Cookies help us:

• Personalize user experience
• Improve load speed
• Maintain session logins

Users may disable cookies, but some features may not work properly.

6. User Rights

You may request:

• Data Access
• Data Correction
• Data Deletion
• Opt-out of marketing emails

Send requests to privacy@adoptrees.com.

7. Policy Updates

We reserve the right to update the Privacy Policy. Continued usage means acceptance of updates.